Failed Notification Handling
If an Ignis AI notification fails to deliver, the platform surfaces the failure so an administrator can take action.
How Failed Notifications Appear
- A warning indicator appears next to the affected candidate's or usermember's name on the relevant job requisition or team detail page.
- The admin who triggered the notification may also receive an in-app alert.
What to Do
- Open the job requisition or team detail page.
- Locate the candidate or usermember with the warning indicator.
- Click the indicator to see the failure reason.
- Correct the issue (e.g., fix an invalid email address) and resend.